BibTeX record journals/ism/RanaDWL15

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@article{DBLP:journals/ism/RanaDWL15,
  author       = {Nripendra P. Rana and
                  Yogesh Kumar Dwivedi and
                  Michael D. Williams and
                  Banita Lal},
  title        = {Examining the Success of the Online Public Grievance Redressal Systems:
                  An Extension of the {IS} Success Model},
  journal      = {Inf. Syst. Manag.},
  volume       = {32},
  number       = {1},
  pages        = {39--59},
  year         = {2015},
  url          = {https://doi.org/10.1080/10580530.2015.983019},
  doi          = {10.1080/10580530.2015.983019},
  timestamp    = {Tue, 25 Aug 2020 16:44:44 +0200},
  biburl       = {https://dblp.org/rec/journals/ism/RanaDWL15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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