BibTeX record journals/ism/Miller00

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@article{DBLP:journals/ism/Miller00,
  author       = {Holmes Miller},
  title        = {Managing Customer Expectations},
  journal      = {Inf. Syst. Manag.},
  volume       = {17},
  number       = {2},
  pages        = {1--4},
  year         = {2000},
  url          = {https://doi.org/10.1201/1078/43191.17.2.20000301/31233.12},
  doi          = {10.1201/1078/43191.17.2.20000301/31233.12},
  timestamp    = {Tue, 25 Aug 2020 16:44:50 +0200},
  biburl       = {https://dblp.org/rec/journals/ism/Miller00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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