BibTeX record journals/ism/Karten04

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@article{DBLP:journals/ism/Karten04,
  author       = {Naomi Karten},
  title        = {With Service Level Agreements, Less is More},
  journal      = {Inf. Syst. Manag.},
  volume       = {21},
  number       = {4},
  pages        = {43--44},
  year         = {2004},
  url          = {https://doi.org/10.1201/1078/44705.21.4.20040901/84186.5},
  doi          = {10.1201/1078/44705.21.4.20040901/84186.5},
  timestamp    = {Tue, 25 Aug 2020 16:45:14 +0200},
  biburl       = {https://dblp.org/rec/journals/ism/Karten04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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