DBLP Record 'journals/isj/TeschMJK05'

BibTeX

@article{DBLP:journals/isj/TeschMJK05,
  author    = {Debbie B. Tesch and
               Ruth Miller and
               James J. Jiang and
               Gary Klein},
  title     = {Perception and expectation gaps of information systems provider
               skills: the impact on user satisfaction},
  journal   = {Inf. Syst. J.},
  volume    = {15},
  number    = {4},
  year      = {2005},
  pages     = {343-355},
  ee        = {http://dx.doi.org/10.1111/j.1365-2575.2005.00201.x},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}