MosseW09'

BibTeX

@article{DBLP:journals/isj/MosseW09,
  author    = {Benjamin Mosse and
               Edgar A. Whitley},
  title     = {Critically classifying: UK e-government website benchmarking
               and the recasting of the citizen as customer},
  journal   = {Inf. Syst. J.},
  volume    = {19},
  number    = {2},
  year      = {2009},
  pages     = {149-173},
  ee        = {http://dx.doi.org/10.1111/j.1365-2575.2008.00299.x},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}