BibTeX record journals/isj/LevenburgK06

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@article{DBLP:journals/isj/LevenburgK06,
  author       = {Nancy M. Levenburg and
                  Helen A. Klein},
  title        = {Delivering customer services online: identifying best practices of
                  medium-sized enterprises},
  journal      = {Inf. Syst. J.},
  volume       = {16},
  number       = {2},
  pages        = {135--155},
  year         = {2006},
  url          = {https://doi.org/10.1111/j.1365-2575.2006.00212.x},
  doi          = {10.1111/J.1365-2575.2006.00212.X},
  timestamp    = {Fri, 26 May 2017 22:53:37 +0200},
  biburl       = {https://dblp.org/rec/journals/isj/LevenburgK06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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