Ambiguity in IT adaptation: making sense of First Class in a social work setting.

Ola Henfridsson Ambiguity in IT adaptation: making sense of First Class in a social work setting. 87-104 2000 10 Inf. Syst. J. 2 http://dx.doi.org/10.1046/j.1365-2575.2000.00077.x db/journals/isj/isj10.html#Henfridsson00