Developing a Theory to Explain the Insights Gained Concerning Information Systems and Business Process Behaviour: The ASSESS-IT Project.

Julie Eatock Ray J. Paul Alan Serrano Developing a Theory to Explain the Insights Gained Concerning Information Systems and Business Process Behaviour: The ASSESS-IT Project. 303-316 2002 4 Information Systems Frontiers 3 http://dx.doi.org/10.1023/A:1019906621412 db/journals/isf/isf4.html#EatockPS02