SmithJH05'

@article{DBLP:journals/isem/SmithJH05,
  author    = {Stephen P. Smith and
               Robert B. Johnston and
               Steve Howard},
  title     = {Vicarious experience in retail e-commerce: An inductive
               taxonomy of product evaluation support features},
  journal   = {Inf. Syst. E-Business Management},
  volume    = {3},
  number    = {1},
  year      = {2005},
  pages     = {21-46},
  ee        = {http://dx.doi.org/10.1007/s10257-004-0032-8},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}