BibTeX record journals/isem/OesterreichASBT23

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@article{DBLP:journals/isem/OesterreichASBT23,
  author       = {Thuy Duong Oesterreich and
                  Eduard Anton and
                  Julian Schuir and
                  Alexander Brehm and
                  Frank Teuteberg},
  title        = {How can {I} help you? Design principles for task-oriented speech dialog
                  systems in customer service},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {21},
  number       = {1},
  pages        = {37--79},
  year         = {2023},
  url          = {https://doi.org/10.1007/s10257-022-00570-7},
  doi          = {10.1007/S10257-022-00570-7},
  timestamp    = {Sat, 30 Sep 2023 10:17:13 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/OesterreichASBT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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