McGregorS04'

BibTeX

@article{DBLP:journals/isem/McGregorS04,
  author    = {Carolyn McGregor and
               Josef Schiefer},
  title     = {A Web-Service based framework for analyzing and measuring
               business performance},
  journal   = {Inf. Syst. E-Business Management},
  volume    = {2},
  number    = {1},
  year      = {2004},
  pages     = {89-110},
  ee        = {http://dx.doi.org/10.1007/s10257-003-0027-x},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}