KoivistoU04'

BibTeX

@article{DBLP:journals/isem/KoivistoU04,
  author    = {Matti Koivisto and
               Andrew Urbaczewski},
  title     = {The relationship between quality of service perceived and
               delivered in mobile Internet communications},
  journal   = {Inf. Syst. E-Business Management},
  volume    = {2},
  number    = {4},
  year      = {2004},
  pages     = {309-323},
  ee        = {http://dx.doi.org/10.1007/s10257-004-0045-3},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}