BibTeX record journals/isem/JohannsenLZ11

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@article{DBLP:journals/isem/JohannsenLZ11,
  author       = {Florian Johannsen and
                  Susanne Leist and
                  Gregor Zellner},
  title        = {Six sigma as a business process management method in services: analysis
                  of the key application problems},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {9},
  number       = {3},
  pages        = {307--332},
  year         = {2011},
  url          = {https://doi.org/10.1007/s10257-010-0128-2},
  doi          = {10.1007/S10257-010-0128-2},
  timestamp    = {Wed, 12 Aug 2020 10:33:18 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/JohannsenLZ11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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