A framework for ICT standards creation: The case of ITU-T standard H.350.

Jon Saltzman Samir Chatterjee Murali Raman A framework for ICT standards creation: The case of ITU-T standard H.350. 285-299 2008 33 Inf. Syst. 3 http://dx.doi.org/10.1016/j.is.2007.10.001 db/journals/is/is33.html#SaltzmanCR08