A reliable FAQ retrieval system using a query log classification technique based on latent semantic analysis.

Harksoo Kim Hyunjung Lee Jungyun Seo A reliable FAQ retrieval system using a query log classification technique based on latent semantic analysis. 420-430 2007 43 Inf. Process. Manage. 2 http://dx.doi.org/10.1016/j.ipm.2006.07.018 db/journals/ipm/ipm43.html#KimLS07