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BibTeX record journals/ior/MandelbaumZ09
@article{DBLP:journals/ior/MandelbaumZ09, author = {Avishai Mandelbaum and Sergey Zeltyn}, title = {Staffing Many-Server Queues with Impatient Customers: Constraint Satisfaction in Call Centers}, journal = {Oper. Res.}, volume = {57}, number = {5}, pages = {1189--1205}, year = {2009}, url = {https://doi.org/10.1287/opre.1080.0651}, doi = {10.1287/OPRE.1080.0651}, timestamp = {Tue, 31 Mar 2020 18:16:30 +0200}, biburl = {https://dblp.org/rec/journals/ior/MandelbaumZ09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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