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BibTeX record journals/ior/GurvichAM09
@article{DBLP:journals/ior/GurvichAM09, author = {Itay Gurvich and Mor Armony and Constantinos Maglaras}, title = {Cross-Selling in a Call Center with a Heterogeneous Customer Population}, journal = {Oper. Res.}, volume = {57}, number = {2}, pages = {299--313}, year = {2009}, url = {https://doi.org/10.1287/opre.1080.0568}, doi = {10.1287/OPRE.1080.0568}, timestamp = {Tue, 07 May 2024 20:14:19 +0200}, biburl = {https://dblp.org/rec/journals/ior/GurvichAM09.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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