<?xml version="1.0"?>
<dblp>
<article key="journals/ior/DeshpandeCD03" mdate="2009-09-11">
<author>Vinayak Deshpande</author>
<author>Morris A. Cohen</author>
<author>Karen Donohue</author>
<title>An Empirical Study of Service Differentiation for Weapon System Service Parts.</title>
<pages>518-530</pages>
<year>2003</year>
<volume>51</volume>
<journal>Operations Research</journal>
<number>4</number>
<ee>http://dx.doi.org/10.1287/opre.51.4.518.16099</ee>
<url>db/journals/ior/ior51.html#DeshpandeCD03</url>
</article>
</dblp>
