<?xml version="1.0"?>
<dblp>
<article key="journals/intr/JoiaS05" mdate="2009-11-06">
<author>Luiz Antonio Joia</author>
<author>Paulo Sanz</author>
<title>The hidden value of sporadic customers in e-retailing: An empirical investigation.</title>
<pages>7-20</pages>
<year>2005</year>
<volume>15</volume>
<journal>Internet Research</journal>
<number>1</number>
<ee>http://dx.doi.org/10.1108/10662240510577040</ee>
<url>db/journals/intr/intr15.html#JoiaS05</url>
</article>
</dblp>
