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BibTeX record journals/intr/HoK08
@article{DBLP:journals/intr/HoK08, author = {Shu{-}Hsun Ho and Ying{-}Yin Ko}, title = {Effects of self-service technology on customer value and customer readiness: The case of Internet banking}, journal = {Internet Res.}, volume = {18}, number = {4}, pages = {427--446}, year = {2008}, url = {https://doi.org/10.1108/10662240810897826}, doi = {10.1108/10662240810897826}, timestamp = {Wed, 04 Mar 2020 14:23:13 +0100}, biburl = {https://dblp.org/rec/journals/intr/HoK08.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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