An exploratory study into the use of qualitative research methods in descriptive process modelling.

Lucila Carvalho Louise Scott D. Ross Jeffery An exploratory study into the use of qualitative research methods in descriptive process modelling. 113-127 2005 47 Information & Software Technology 2 http://dx.doi.org/10.1016/j.infsof.2004.06.005 db/journals/infsof/infsof47.html#CarvalhoSJ05