AgarwalBT00'

BibTeX

@article{DBLP:journals/infsof/AgarwalBT00,
  author    = {Rakesh Agarwal and
               Giorgio Bruno and
               Marco Torchiano},
  title     = {An operational approach to the design of workflow systems},
  journal   = {Information {\&} Software Technology},
  volume    = {42},
  number    = {8},
  year      = {2000},
  pages     = {547-555},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}