BibTeX record journals/informingscij/OReillyP09

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@article{DBLP:journals/informingscij/OReillyP09,
  author       = {Kelley O'Reilly and
                  David Paper},
  title        = {Stakeholder Perceptions Regarding eCRM: {A} Franchise Case Study},
  journal      = {Informing Sci. Int. J. an Emerg. Transdiscipl.},
  volume       = {12},
  pages        = {191--215},
  year         = {2009},
  url          = {https://doi.org/10.28945/436},
  doi          = {10.28945/436},
  timestamp    = {Tue, 24 Mar 2020 08:53:30 +0100},
  biburl       = {https://dblp.org/rec/journals/informingscij/OReillyP09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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