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BibTeX record journals/imds/XuW05
@article{DBLP:journals/imds/XuW05, author = {Mark Xu and John Walton}, title = {Gaining customer knowledge through analytical {CRM}}, journal = {Ind. Manag. Data Syst.}, volume = {105}, number = {7}, pages = {955--971}, year = {2005}, url = {https://doi.org/10.1108/02635570510616139}, doi = {10.1108/02635570510616139}, timestamp = {Sat, 25 Apr 2020 13:55:01 +0200}, biburl = {https://dblp.org/rec/journals/imds/XuW05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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