Does TQM impact on role stressors? A conceptual model.

Pei-Lee Teh Keng-Boon Ooi Chen-Chen Yong Does TQM impact on role stressors? A conceptual model. 1029-1044 2008 108 Industrial Management and Data Systems 8 http://dx.doi.org/10.1108/02635570810904596 db/journals/imds/imds108.html#TehOY08