BibTeX record journals/imds/KuoCTK21

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@article{DBLP:journals/imds/KuoCTK21,
  author       = {Chun{-}Min Kuo and
                  Wen{-}Yuan Chen and
                  Chin{-}Yao Tseng and
                  Chang Ting Kao},
  title        = {Developing a smart system with Industry 4.0 for customer dissatisfaction},
  journal      = {Ind. Manag. Data Syst.},
  volume       = {121},
  number       = {6},
  pages        = {1353--1374},
  year         = {2021},
  url          = {https://doi.org/10.1108/IMDS-12-2019-0656},
  doi          = {10.1108/IMDS-12-2019-0656},
  timestamp    = {Thu, 29 Jul 2021 13:40:38 +0200},
  biburl       = {https://dblp.org/rec/journals/imds/KuoCTK21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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