Brenda Whittaker What went wrong? Unsuccessful information technology projects. 23-30 1999 7 Inf. Manag. Comput. Security 1 http://juno.emeraldinsight.com/vl=1677626/cl=88/nw=1/rpsv/cgi-bin/linker?ini=emerald&reqidx=/cw/mcb/09685227/v7n1/s2/p23 db/journals/imcs/imcs7.html#Whittaker99