BibTeX record journals/ijtm/IvoryA09

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@article{DBLP:journals/ijtm/IvoryA09,
  author       = {Chris Ivory and
                  Neil Alderman},
  title        = {Who is the customer? Maintaining a customer orientation in long-term
                  service-focused projects},
  journal      = {Int. J. Technol. Manag.},
  volume       = {48},
  number       = {2},
  pages        = {140--152},
  year         = {2009},
  url          = {https://doi.org/10.1504/IJTM.2009.024912},
  doi          = {10.1504/IJTM.2009.024912},
  timestamp    = {Fri, 22 May 2020 15:37:45 +0200},
  biburl       = {https://dblp.org/rec/journals/ijtm/IvoryA09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}