BibTeX record journals/ijstm/LauNZL15

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@article{DBLP:journals/ijstm/LauNZL15,
  author       = {Henry C. W. Lau and
                  Dilupa Nakandala and
                  Li Zhao and
                  Ivan K. W. Lai},
  title        = {Using fuzzy logic approach in estimating individual guest loyalty
                  level for international tourist hotels},
  journal      = {Int. J. Serv. Technol. Manag.},
  volume       = {21},
  number       = {1/2/3},
  pages        = {127--145},
  year         = {2015},
  url          = {https://doi.org/10.1504/IJSTM.2015.071097},
  doi          = {10.1504/IJSTM.2015.071097},
  timestamp    = {Thu, 30 Jul 2020 14:30:34 +0200},
  biburl       = {https://dblp.org/rec/journals/ijstm/LauNZL15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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