BibTeX record journals/ijstm/KareemAM20

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@article{DBLP:journals/ijstm/KareemAM20,
  author       = {Olanrewaju Kareem and
                  Olayemi Abdullateef Aliyu and
                  Sany Sanuri Mohd Mokhtar},
  title        = {Does {CRM} technology implementations mitigate employee intention
                  to quit in call centres},
  journal      = {Int. J. Serv. Technol. Manag.},
  volume       = {26},
  number       = {5},
  pages        = {423--439},
  year         = {2020},
  url          = {https://doi.org/10.1504/IJSTM.2020.109427},
  doi          = {10.1504/IJSTM.2020.109427},
  timestamp    = {Thu, 14 Oct 2021 09:35:25 +0200},
  biburl       = {https://dblp.org/rec/journals/ijstm/KareemAM20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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