BibTeX record journals/ijstm/DasC06a

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@article{DBLP:journals/ijstm/DasC06a,
  author       = {Sidhartha R. Das and
                  Cem Canel},
  title        = {Customer satisfaction data on service quality: collection and analysis
                  by different types of service firms},
  journal      = {Int. J. Serv. Technol. Manag.},
  volume       = {7},
  number       = {4},
  pages        = {332--346},
  year         = {2006},
  url          = {https://doi.org/10.1504/IJSTM.2006.011002},
  doi          = {10.1504/IJSTM.2006.011002},
  timestamp    = {Thu, 30 Jul 2020 14:30:36 +0200},
  biburl       = {https://dblp.org/rec/journals/ijstm/DasC06a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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