BibTeX record journals/ijssmet/SonntagMT23

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@article{DBLP:journals/ijssmet/SonntagMT23,
  author       = {Martin Sonntag and
                  Jens Mehmann and
                  Frank Teuteberg},
  title        = {Trust-Supporting Design Elements as Signals for AI-Based Chatbots
                  in Customer Service: {A} Behavior-Based Explanatory Model},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {14},
  number       = {1},
  pages        = {1--16},
  year         = {2023},
  url          = {https://doi.org/10.4018/ijssmet.329963},
  doi          = {10.4018/IJSSMET.329963},
  timestamp    = {Sat, 08 Jun 2024 13:15:56 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/SonntagMT23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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