BibTeX record journals/ijssmet/HennalaMP11

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@article{DBLP:journals/ijssmet/HennalaMP11,
  author       = {Lea Hennala and
                  Helin{\"{a}} Melkas and
                  Satu Pekkarinen},
  title        = {Customers as Innovators in Senior Service Markets: An Examination
                  of Innovation Potential and Characteristics},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {2},
  number       = {1},
  pages        = {30--51},
  year         = {2011},
  url          = {https://doi.org/10.4018/jssmet.2011010103},
  doi          = {10.4018/JSSMET.2011010103},
  timestamp    = {Thu, 09 Jul 2020 22:47:11 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/HennalaMP11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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