BibTeX record journals/ijssmet/BilgihanSK13a

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@article{DBLP:journals/ijssmet/BilgihanSK13a,
  author       = {Anil Bilgihan and
                  Denver Severt and
                  Jay Kandampully},
  title        = {Using Word Trees, Word Networks, and Tag Clouds to Provide Meaningful
                  Insights: {A} Case Study of Electronic Word of Mouth for Hotel Service
                  Delivery},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {4},
  number       = {4},
  pages        = {19--42},
  year         = {2013},
  url          = {https://doi.org/10.4018/ijssmet.2013100102},
  doi          = {10.4018/IJSSMET.2013100102},
  timestamp    = {Thu, 09 Jul 2020 22:47:16 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/BilgihanSK13a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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