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BibTeX record journals/ijssmet/AdlE20
@article{DBLP:journals/ijssmet/AdlE20, author = {Ammar Adl and Abdelsadeq Khamis Elfergany}, title = {Tracking How a Change in a Telecom Service Affects Its Customers Using Sentiment Analysis and Personality Insight}, journal = {Int. J. Serv. Sci. Manag. Eng. Technol.}, volume = {11}, number = {3}, pages = {33--46}, year = {2020}, url = {https://doi.org/10.4018/IJSSMET.2020070103}, doi = {10.4018/IJSSMET.2020070103}, timestamp = {Thu, 29 Apr 2021 15:12:56 +0200}, biburl = {https://dblp.org/rec/journals/ijssmet/AdlE20.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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