DBLP BibTeX Record 'journals/ijss/SinghCR10'

@article{DBLP:journals/ijss/SinghCR10,
  author    = {Harvinder Singh and
               S. K. Chadha and
               Bikramjit Rishi},
  title     = {Service quality measurement and its implications: a case
               study of Vishal Mega Mart},
  journal   = {IJSS},
  volume    = {6},
  number    = {2},
  year      = {2010},
  pages     = {150-169},
  ee        = {http://dx.doi.org/10.1504/IJSS.2010.036173},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}