BibTeX record journals/ijss/PhusavatADKT08

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@article{DBLP:journals/ijss/PhusavatADKT08,
  author       = {Kongkiti Phusavat and
                  Pornthep Anussornnitisarn and
                  Vunnaporn Devahastin{-}Suthapreda and
                  Piyasurang Kuljittiprasit and
                  Poomporn Thamsatitdej},
  title        = {Service satisfaction through external knowledge management},
  journal      = {Int. J. Serv. Stand.},
  volume       = {4},
  number       = {2},
  pages        = {182--193},
  year         = {2008},
  url          = {https://doi.org/10.1504/IJSS.2008.016632},
  doi          = {10.1504/IJSS.2008.016632},
  timestamp    = {Thu, 24 Sep 2020 13:01:42 +0200},
  biburl       = {https://dblp.org/rec/journals/ijss/PhusavatADKT08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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