DBLP BibTeX Record 'journals/ijss/LeeV08'

@article{DBLP:journals/ijss/LeeV08,
  author    = {Les Tien-Shang Lee and
               Khen Vichet},
  title     = {The effects of service climate and servicescape on service
               convenience in the hospital},
  journal   = {IJSS},
  volume    = {4},
  number    = {4},
  year      = {2008},
  pages     = {415-436},
  ee        = {http://dx.doi.org/10.1504/IJSS.2008.020057},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}