BibTeX record journals/ijsodit/KoschFB12

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@article{DBLP:journals/ijsodit/KoschFB12,
  author       = {Lubov Kosch and
                  Ina Friedrich and
                  Michael H. Breitner},
  title        = {Evaluating Customer Relationship Management in the Context of Higher
                  Education},
  journal      = {Int. J. Soc. Organ. Dyn. {IT}},
  volume       = {2},
  number       = {1},
  pages        = {32--52},
  year         = {2012},
  url          = {https://doi.org/10.4018/ijsodit.2012010103},
  doi          = {10.4018/IJSODIT.2012010103},
  timestamp    = {Sat, 25 Apr 2020 13:50:39 +0200},
  biburl       = {https://dblp.org/rec/journals/ijsodit/KoschFB12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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