DBLP Record 'journals/ijnm/KimPKLKJ06'

BibTeX

@article{DBLP:journals/ijnm/KimPKLKJ06,
  author    = {Jisun Kim and
               Jong Hoon Park and
               Sung Kim and
               Dong Geol Lee and
               Yo Sub Kim and
               Sang Hyun Jin},
  title     = {Customer-centric service quality management for SK Telecom's
               mobile packet service},
  journal   = {Int. Journal of Network Management},
  volume    = {16},
  number    = {6},
  year      = {2006},
  pages     = {413-427},
  ee        = {http://dx.doi.org/10.1002/nem.630},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}