Elias Procópio Duarte Jr. Glenn Mansfield Takashi Nanya Shoichi Noguchi Improving the dependability of network management systems. 244-253 1998 8 Int. Journal of Network Management 4 http://dx.doi.org/10.1002/(SICI)1099-1190(199807/08)8:4<244::AID-NEM291>3.0.CO;2-T db/journals/ijnm/ijnm8.html#DuarteMNN98