Learning cases to resolve conflicts and improve group behavior.

Thomas Haynes Sandip Sen Learning cases to resolve conflicts and improve group behavior. 31-49 1998 48 Int. J. Hum.-Comput. Stud. 1 http://dx.doi.org/10.1006/ijhc.1997.0159 db/journals/ijmms/ijmms48.html#HaynesS98