BibTeX record journals/ijmms/HaugelandFTB22

download as .bib file

@article{DBLP:journals/ijmms/HaugelandFTB22,
  author       = {Isabel Kathleen Fornell Haugeland and
                  Asbj{\o}rn F{\o}lstad and
                  Cameron Taylor and
                  Cato Alexander Bj{\o}rkli},
  title        = {Understanding the user experience of customer service chatbots: An
                  experimental study of chatbot interaction design},
  journal      = {Int. J. Hum. Comput. Stud.},
  volume       = {161},
  pages        = {102788},
  year         = {2022},
  url          = {https://doi.org/10.1016/j.ijhcs.2022.102788},
  doi          = {10.1016/J.IJHCS.2022.102788},
  timestamp    = {Fri, 13 May 2022 19:53:01 +0200},
  biburl       = {https://dblp.org/rec/journals/ijmms/HaugelandFTB22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics