BibTeX record journals/ijkl/KachwalaPP23

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@article{DBLP:journals/ijkl/KachwalaPP23,
  author       = {Tohid Kachwala and
                  Dinesh Panchal and
                  Pradeep Pai},
  title        = {Critical factors of service quality in higher education services and
                  their impact on overall service quality, student satisfaction and
                  student loyalty},
  journal      = {Int. J. Knowl. Learn.},
  volume       = {16},
  number       = {3},
  pages        = {290--315},
  year         = {2023},
  url          = {https://doi.org/10.1504/IJKL.2023.132160},
  doi          = {10.1504/IJKL.2023.132160},
  timestamp    = {Fri, 04 Aug 2023 14:15:26 +0200},
  biburl       = {https://dblp.org/rec/journals/ijkl/KachwalaPP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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