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BibTeX record journals/ijitsa/YamamiMQI19
@article{DBLP:journals/ijitsa/YamamiMQI19, author = {Abir El Yamami and Khalifa Mansouri and Mohammed Qbadou and El Hossein Illoussamen}, title = {Introducing {ITIL} Framework in Small Enterprises: Tailoring {ITSM} Practices to the Size of Company}, journal = {Int. J. Inf. Technol. Syst. Approach}, volume = {12}, number = {1}, pages = {1--19}, year = {2019}, url = {https://doi.org/10.4018/IJITSA.2019010101}, doi = {10.4018/IJITSA.2019010101}, timestamp = {Thu, 14 Oct 2021 09:13:07 +0200}, biburl = {https://dblp.org/rec/journals/ijitsa/YamamiMQI19.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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