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BibTeX record journals/ijitsa/MoraGORG15
@article{DBLP:journals/ijitsa/MoraGORG15, author = {Manuel Mora and Jorge Marx G{\'{o}}mez and Rory V. O'Connor and Mahesh S. Raisinghani and Ovsei Gelman}, title = {An Extensive Review of {IT} Service Design in Seven International {ITSM} Processes Frameworks: Part {II}}, journal = {Int. J. Inf. Technol. Syst. Approach}, volume = {8}, number = {1}, pages = {69--90}, year = {2015}, url = {https://doi.org/10.4018/ijitsa.2015010104}, doi = {10.4018/IJITSA.2015010104}, timestamp = {Sat, 08 Jan 2022 02:22:57 +0100}, biburl = {https://dblp.org/rec/journals/ijitsa/MoraGORG15.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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