<?xml version="1.0"?>
<dblp>
<article key="journals/ijitm/LiuL06" mdate="2008-01-10">
<author>Liu Liu</author>
<author>Panos Louvieris</author>
<title>Managing customer retention in the UK online banking sector.</title>
<pages>295-307</pages>
<year>2006</year>
<volume>5</volume>
<journal>IJITM</journal>
<number>4</number>
<ee>http://dx.doi.org/10.1504/IJITM.2006.012043</ee>
<url>db/journals/ijitm/ijitm5.html#LiuL06</url>
</article>
</dblp>
