BibTeX record journals/ijinfoman/KumarSD23

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@article{DBLP:journals/ijinfoman/KumarSD23,
  author       = {Pradeep Kumar and
                  Sujeet Kumar Sharma and
                  Vincent Dutot},
  title        = {Artificial intelligence (AI)-enabled {CRM} capability in healthcare:
                  The impact on service innovation},
  journal      = {Int. J. Inf. Manag.},
  volume       = {69},
  pages        = {102598},
  year         = {2023},
  url          = {https://doi.org/10.1016/j.ijinfomgt.2022.102598},
  doi          = {10.1016/J.IJINFOMGT.2022.102598},
  timestamp    = {Mon, 05 Feb 2024 20:24:31 +0100},
  biburl       = {https://dblp.org/rec/journals/ijinfoman/KumarSD23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}

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