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BibTeX record journals/ijinfoman/000210
@article{DBLP:journals/ijinfoman/000210, author = {Christopher Bull}, title = {Customer Relationship Management {(CRM)} systems, intermediation and disintermediation: The case of {INSG}}, journal = {Int. J. Inf. Manag.}, volume = {30}, number = {1}, pages = {94--97}, year = {2010}, url = {https://doi.org/10.1016/j.ijinfomgt.2009.11.004}, doi = {10.1016/J.IJINFOMGT.2009.11.004}, timestamp = {Fri, 21 Feb 2020 15:48:28 +0100}, biburl = {https://dblp.org/rec/journals/ijinfoman/000210.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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