Mark T. Maybury Raymond J. D'Amore David House Awareness of Organizational Expertise. 199-217 2002 14 Int. J. Hum. Comput. Interaction 2 http://dx.doi.org/10.1207/S15327590IJHC1402_5 db/journals/ijhci/ijhci14.html#MayburyDH02